Winshark Casino Privacy Policy

Categories of information collected

When you register, we request identifying particulars such as full legal name, residential address, date of birth, nationality, and government-issued identification numbers required for compliance verification.

Throughout your interaction with the platform, technical metadata is captured automatically — IP address, device fingerprint, browser specifications, geolocation derived from network signals, and behavioural telemetry related to gameplay sessions.

Financial particulars including payment instrument details, transaction histories, and source-of-funds documentation are recorded whenever you deposit, withdraw, or trigger anti-money-laundering review thresholds.

Purposes for processing

Your information underpins delivery of gaming services, settlement of payments, customer support correspondence, and dispute resolution. It also enables fulfilment of Know Your Customer obligations imposed by our licensing authority.

Aggregated behavioural insights inform product development, fraud modelling, and responsible gambling interventions. Where you opt in, contact details may be used to share tailored bonus offers and tournament invitations.

Lawful bases for processing include contractual necessity, statutory obligation, legitimate operational interest, and freely given consent for non-essential activities such as promotional outreach.

Disclosure to third parties

Trusted vendors providing payment processing, identity verification, hosting infrastructure, and live game streaming may receive limited information strictly necessary to deliver their function under written confidentiality terms.

Regulatory bodies, law enforcement agencies, and tax authorities may receive disclosures where compelled by valid legal process or where reporting is mandated under the Curaçao licensing framework or applicable Australian statutes.

Storage duration and your rights

Account records are typically maintained for ten years following the closure of your profile, reflecting anti-money-laundering retention requirements. Marketing preferences and transactional logs may be archived for shorter periods depending on category.

You may request a copy of the information held about you, ask for inaccurate entries to be corrected, or seek erasure where no overriding legal duty exists. Withdrawal of consent for marketing communications takes effect within five business days.